What are the risks for Lancashire?

Utilities are an integral part of everyday life which households, businesses and organisations rely upon. Although Lancashire’s infrastructure to supply gas, electricity, water and telecommunication is well planned and robust, these essential services can be lost as a result of severe weather, contamination, deliberate attack or industrial action.


How could this affect me?

Potential impact and consequences

Disruption to these essential services can happen at any time and could cause a loss of electricity, fuel, gas, sewerage and water. It can result in financial failures, including loss of banking systems such as cash machines and online banking. There could also be disruption to telecommunications, including loss of mobile and broadband services.

What to do if there is loss of electricity or gas supply

  • If you are a vulnerable customer in need of extra support, you can register with your provider as a priority customer.

  • Loss of supply can happen without warning, so it is always useful to have an emergency pack containing items such as torches, bottled water and wind up/battery radio.

  • Consider purchasing a fixed telephone. Many landline telephones with mobile handsets require electricity and will not work in a power cut.

  • Sign up to receive alerts and information about risks in your area.

  • Follow #lancsalert on social media.

What to do if there is loss of water or sewerage services

  • Follow advice from the water company.

  • If you are a vulnerable customer in need of extra support you can register with your water company as a priority customer.

  • Make sure you know the emergency supply number for your water company.

  • If you identify an issue with the water supply, alert your water company.

  • Keep bottled water available.

  • Sign up to receive alerts and information about risks in your area.

  • Follow #lancsalert on social media.

What to do if there is a loss of telecommunications and banking systems

  • Consider having several means of contact (intranet, telephone and mobile phone).

  • Have an emergency supply of cash available as you may not be able to withdraw money from ATMs.

  • Sign up to receive alerts and information about risks in your area.

  • Follow #lancsalert on social media.

What to do if there is a fuel shortage

  • Maintain your vehicle to make it as fuel efficient as possible.

  • Sign up to receive alerts and information about risks in your area.

  • Follow #lancsalert on social media.

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