United Utilities Cold Weather Advice

Protect your home this winter by following the guidance from United Utilities on what to do when pipes freeze, thaw and burst in the cold weather.

Visit Cold weather advice | United Utilities where you will find useful information including PIPE - some quick and easy steps you can take to get your home ready for winter:

• Prepare - know where your stop tap is and check it works, it’s usually under the kitchen sink but can also be in garages or cellars. Have a number of a plumber at hand or check if a water pipe leak or burst is covered on your home or business insurance.

• Insulate - insulate pipes in cold places like outside and in the garage and loft. Insulating hot water pipes will also prevent heat from escaping and help save money on your energy bills.

• Protect - any other exposed equipment, such as outside taps with an insulated cover.

• Easy - do it because it's easy and could save you hundreds of pounds in damage from flooding.

As the temperature drops, United Utilities is also reminding customers about its Priority Services scheme, which aims to provide additional support for those who might be elderly, be in ill health, have a disability or mental health problems and those customers who may have financial worries or language barriers. 

If you would like to register for Priority Services, or if you have a family member, friend or neighbour who might benefit, more information can be found on the United Utilities website at: Priority Services | United Utilities, which includes a secure online form to register. Alternatively, you can register for Priority Services by calling 0345 072 6093.

Also - don't forget to prepare an Emergency Pack! In the event that you may have to leave your home quickly, it is important to have basic necessities to hand. For more information on what to prepare in an Emergency Pack go to: Emergency Pack Guidance | Lancashire Resilience Forum